The people who gave Fredsmith's companies a 1 star review are being too generous if you ask me.I live in Mingo Creek townhomes and I was one of (if not) the first to live in my unit. This place went from sugar to sh since I've been living here the last 6 years. We have no where for our friends and family park. They have signs for visitors parking but residents that have more than two cars are parking and leaving their cars there. Just about everyone that rent from Fred Smith complains about their customer service. The gym is always nasty and anyone can walk in there because they don't have anyone there to supervise the gym. There are no amenities whatsoever for residents but there's one thing that Fred Smith and his staff are making sure they do each year, and that's raising the rent. My rent went up to $35 last year to $95 dollrs this year. Yet, there are no amenities, you have to remind them to change your filters. And oh yeah, good luck with voicing your concerns to Tricia in management or her supervisor (who's a lawyer by the way) because they will not respond to anyone. Now, that's great customer service for you. The same people that produces this companies paycheck for themselves and their staff get ignored and not valued. I can't tell you not to live here but it's not a coincidence that most of these reviews are 2 and 1 stars. I'm definitely leaving after this year. However, I will not be surprised if this company is on the news for negligence with their property because the way that they ignore the residents, it will come back and bite them. And anyone can reach out to me because I am fed up with this place.
Kristie Futrell-Archer
11/26/2019
Horrible company to rent or purchase through. They tried to tow my nannys car today because you cannot park in the street. We have two very small parking spots so both cars have to be moved before my nannys truck can fit into the spot. Well I will not leave my children alone in the house to play parking roulette, so therefore she parks on the street. When I contacted them today I was told they sent out several violations and it continues to happen so they tried to tow the vehicle. I asked for proof as I have not seen any violation and guess what...no response via email and they wont call me back. I was told no parking on the street at any time or we will be towed. We have only two parking spots so what they are saying is you CANNOT have any visitors at any time unless a spot in your driveway is open. There are only enough room for 2 cars as we have a L shape driveway. So basically I am paying them $1,225 a month to be told no visitors because they will be towed. Stay far away from this company and avoid at all costs. They sure as heck will tow you but cannot provide proof that they have sent several violations. They cannot provide proof because they didnt send anything