Amazing Golf Course

I became a new member 3 weeks ago and wish I would have signed up sooner. Great work out facility, awesome 18 holes of golf!!

The corse was kinda rough but not bad for a great life corce. These where 2 bunkers side by side.

Very poor customer service. Casey from the downtown location was rude. I Inquired about general questions and he began to get an attitude, When he was asked what location he was at he beat around the bush until I asked for the physical address. I then called corporate, which is the Shawnee County country club, and Josh had no empathy or interest in the matter saying uh... okay then proceeded with his response. Maybe making customer service a priority will help with this growing business you want people to continue to support.

POOR CUSTOMER SERVICE! BEWARE OF MEMBERSHIP RACKET! Do not sign up for a membership unless you want to jump through hoops to get out of it! The billing department never answers the phone OR returns calls when you leave a message and no one is ever at the service desk. I was given wrong info, specifically told when I signed up that my membership ran from the date I signed up to the following year and to cancel by THAT date. I remember because I specifically asked and wrote it on my calendar. Now, I finally got someone to answer the phone and he tells me that their membership period runs from April 1st -March 31 so I'm stuck with memberships fees until 2021! AND it doesn't matter that they've been closed during that time for COVID, nothing reimbursed, no exceptions, no apology, just out of luck. I asked to speak to a supervisor or manager and was told that they don't take calls!? I honestly never leave bad reviews, but this is just ridiculous!

Great Life will tell you anything you want to hear to get your money. They lie to you! Than use the nonsensical contract you signed to keep extorting money from you. Do not believe anything Jane, the so-so golf pro, tells you!!! I am a handicapped American who was guaranteed that all ADA requirements would be met for handicapped golfers. I play golf from Florida, Scottsdale, Arizona, and California. Great Life breaks ALL rules when it comes to ADA handicapped requirements. Every course I play throughout the United States have welcomed handicapped golfers. NOT Great Life. And when I called to have Jane explained Great Life's position, she hangs up the phone on my wife and I. Absolutely NO objectivity. Great Life just wants your money! Stay away from Great Life. And if you want your children to see how to fail in business, just sit down by the front desk and listen to how customers are treated!