Unclaimed
50 reviews

The Lakes at Castle Hills

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marker Lewisville, Texas

Reviews

50 reviews
John Lim

07/16/2020
Small but Nice park
Kimberly Talbot

07/05/2020
Absolutely stunning area to relax and enjoy the sunset...
Robert Campos

06/23/2020
Come out and see for yourself how wonderful this place is.
EMILY EDGAR

06/19/2020
I came here to eat with one of my friends and had an amazing time the staff if so nice, friendly, and helpful especially Ciara. She is so helpful I would give this place 6 stars!!
Leigh Costa

06/18/2020
Throughout covid its been really encouraging to see how many individuals and companies have stepped up to do whats fair and all will be considered in terms of future business with them. I cannot however say this for The Lakes at Castle Hills and would STRONGLY recommend against anyone ever being a part of this 'country club'. TLCH and Chris Bright should be absolutely ASHAMED of themselves. They have zero empathy or understanding during these times and didn't even as much as DECREASE (really the dues shouldve been waived considering there is breach of contract because payment is made for services that were not rendered) monthly dues for almost 3 months we were unable to utilize our membership. I pay monthly for the social membership (on top of a hefty initiation fee I paid) which I keep for conference room access, dining hall (luncheon or happy hour meetings) the gym, pool, and social events. I have had access to ZERO of those things and they still have charged my full almost $250/month dues! They respond by saying they are giving a $100 credit on food and beverage. EXCEPT get this...it cant be applied toward gratuity (18%) or taxes. SO basically they are 'giving' you the opportunity to spend at LEAST another $25 on top of the full amount of monthly dues they are charging for no services rendered. The manager Tim is highly disrespectful, extremely combative and has no sense of client appreciation. I own a sports marketing and ad agency and In the last two years as a member there I have sent OVER $75k of business to them with celebrity golf tournament contracts, introduced them to others who have contributed and donated alcohol for social events as well as recruiting new paying members. They say 'if we discount or waive dues for you we have to do that for all social memberships' YEAH YOU SHOULD! we are paying for NOTHING. we pay to receive services that we have not received even one of! Tim says 'well this is a private club and we have fixed costs we have to cover' which is really funny considering another member raised over $7k to donate to employees throughout this time. I even gave the owner and management group an opportunity (3 weeks since initial complaint) to make things right. Whether that was a percentage off dues or something, anything that wasnt an 'offer' that in the end required us to spend even more than our monthly dues. Highly disappointing and I will never send a single lick of business their way and make sure all of my friends/media contacts etc know how highly unethical this BOGUS operation is. Over $700 down the drain for NOTHING!