Amazing Golf Course

Great job making changes to support safety and physical distancing!!

Warning! Bought out by big box corporate company. Cannot talk to a human once you join for anything. Human standing in front of us told us to log onto the app and submit a ticket?! 24 hour business would be a better choice. Service industry with no service.

Appreciate the level of care and adaptability bay club has demonstrated.

Bad service

I have been a member of Bay Club for well over 10 years. I remember when the facility was originally a Costco, then Sports Nation, then Clubsport and more recently Bay Club.As a premier fitness facility it caters to those looking for a gym that is more lifestyle than just a workout facility. It includes a rock climbing wall, restaurant, indoor/outdoor pool, racquet ball and basketball courts. It is extremely kid friendly and I would say most of the ppl that I know who go here are families with children or who are retired. It is not a meat market by any means.However with Covid, Bay Club has had to revamp the gym to fit within CDC guidelines. Being curious by nature I went on their first day reopening. The gym has a new online scheduler where ppl have to sign up in advance for their workout time. You are limited to a 1.5hr workout session. This helps with control the number of ppl in the facility. Check in was a breeze with the App and they cordially checked my temp and asked me the typical fever/cough/chill questionnaire. Locker rooms didn't have most of the normal amenities. No showers, sauna or sitting in the lounge area in the men's locker room. Pretty much you can only use the toilet and wash your hands in the locker room. They had a designated person there cleaning everything I potentially touched too.There is social distancing tape everywhere to help with flow of traffic. Then there are workout areas that you can pick to workout in. Once you pick an area they request you stay in your designated zone. You can move about into a different zone but it is best to stay in one area. I was doing cardio so I chose an area with a bike and light weights all to myself.Everyone there was extremely helpful. All employees wore PPE and were constantly cleaning equipment. It is recommended guests wear masks but it is not required. There were stations for patrons to sanitize their hands but no cleaner for them to use on equipment. I felt the zone I chose was extremely clean and when I left I let one of the employees know and he quickly went to spray it all down.Overall, I am impressed with how Bay Club has responded to the Covid situation and new guidelines. The club has always been clean, one of the reasons I enjoyed going here, but they have taken this to a new level for our safety. I appreciate that.