Amazing Golf Course

I am extremely disappointed to say the Briarwood failed my daughter and son-in-law on their big day.To start, we selected the Pure Elegance package, which was supposed to include Imported and domestic cheese display with gourmet crackers and vegetable crudits display with house made dip and butler passed hors doeuvres. The hors doeuvres were passed around, but about halfway through the cocktail hour, I noticed there were no cheese, crackers, veggies and dip, even though I confirmed at prior meetings that the display would be presented with the hors doeuvres. When I asked a server where the display was, she stated she would go find Tyler and find out what went wrong. I was told Tyler would come out to speak with me. He never did. A plate of 2 types of cheese and box quality crackers appeared about 10 minutes later. No veggies or house made dip was ever served. Next, when dinner was served, It became apparent that the club was severely short staffed. It took an extremely long time for plates to be passed to the entire banquet hall and it took a full hour for the entre to be served after the salad. The late night food station was being set up shortly after the last tables received their dinner. When the main courses were finally served the steaks were definitely not done and the meat was not allowed to rest before it was plated. They were served as a medium rare in a pool of blood. Many people chose not to eat their steak.During dinner I noticed that there were no coffee cups at the tables. I stressed at multiple different meetings that I wanted coffee served to guests at the tables during dinner and with dessert. I was told that it would be no problem. When I asked staff where the coffee cups were, I was told that they did not have enough coffee cups so it was set up in the NEXT ROOM OVER for people to go and help themselves. How do you have a banquet hall and not have enough cups for the amount of people it can serve!? This was totally unacceptable.After dinner, cake was to be served to the guests for dessert and the dancing was to begin. We waited and waited and no cake appeared. I asked a server where the cake was and was told We are working on it. Eventually we could not wait any longer. It was 9PM and the dancing hadnt even started yet. We had our DJ start the music and the first dances. Thank god we provided our own sweets table because people flocked to it in the absence of cake. Later in the night, cake started appearing on tables where nobody was sitting any longer and sat there all night to eventually be wasted. I also saw cake on trays appear in the corners of the room, like they were finally ready to be served, but no one passed them out. The amount of cake that was wasted is unacceptable and my daughter and son-in-law deserve some sort of reimbursement for the wasted cake as a result of Briarwoods poor service. As the night progressed, It was as if Briarwoods staff had completely disappeared. Cake remained sitting on trays, plates were not picked up from tables and there was no coffee or milk left at the coffee station and no one to refill it. The facility was a MESS. At the end of the night it was the bridesmaids and groomsmen who had helped us pack everything up and get it out to the car. That was probably because the staff was busy helping themselves to our late night food station.Throughout the night, I asked for the banquet manager, Tyler, several times and he never came out to confront me regarding the obvious issues we had. The staff of Briarwood, starting with the banquet manager, was very unprofessional and I am throughly displeased. I did not enjoy one second of my daughters wedding because I was too busy trying to get Briarwood to fix their mistakes and apologizing to our guests for the poor service. It was truly embarrassing.

Wonderful place to have some fun

Delicious food

Nice place

This was very dusty. The windows were very dirty and there were cobwebs on the lights above the tables.