Unclaimed
50 reviews

The Hawthorns Golf and Country Club

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marker Fishers, Indiana

Reviews

50 reviews
John Kenneth Steele

07/12/2020
Our event manager, Stephanie, was nice but unprepared, seemed under-qualified, and was absent for the rehearsal dinner and actual wedding.My sister had won a free rehearsal dinner that was marked in her file clear as day, Stephanie was entirely unaware of that until we reminded her and she actually read through the BEO. Because of her inattention to detail, there was no longer a date available that would allow us to rehearse in the actual space. Instead, we had our rehearsal dinner in a space next door. During the rehearsal dinner, there were waitstaff and club members cutting through the space, as well as a vendor with carts coming through for the event that was happening next door. When we asked about what the club was doing to ensure food safety in light of Covod-19, she said there would be staff present to handle serving the rehearsal dinner so that everyone wouldnt be handling the same serving utensils, there was no staff present to do this.Stephanie was our day-of coordinator, but wasnt present for the rehearsal dinner nor the actual wedding. There was no other member of management assigned to the event, nobody came forward to say they would be our point person for the day, and ultimately our photographer ended up keeping things going.On the day of, while the bridal parties were getting ready, not once did a staff member check in to see if everyone was doing alright and even tracking someone down to get some water was difficult.There were some issues with food service as well. One guest at my table (the bridal party table) had a nut allergy and asked if they could have a salad without nuts. The wait staff returned and said that the chef had already left for today and they couldnt get a salad without nuts. It was spring mix, feta cheese, dried cranberries, and a balsamic dressing, and there wasnt someone in the kitchen capable of doing that. Instead, they brought out a sad looking fruit cut with melon that was 2 days past its prime.My salad actually had an additional topping, to my surprise, I was greeted by a live spider!The chargers that were preset at the tables were scratched and scuffed, someone at my table actually had pieces of dried food on theirs.The bride and groom were brought their beverage for toasting, but it was just put on the table as if they were expected to pour their own glasses at their wedding.The waitstaff, while friendly, did not serve or clear plates from the correct side during service and several of them were wearing jeans with untucked shirts. Matt was great though. I was fortunate enough to have a few interactions with him during the reception and his demeanor and professionalism was great.Ive worked in the industry for 7 years, 5 1/2 Of which were actually at a country club, and I still am at a loss of an explanation of how there was nobody else called to step in for Stephanies absence of the entire event.
Alexander Sanders

06/23/2020
Really beautiful club with not such a friendly staff and unwelcoming environment. Upper management makes false promises to their employees. I was hired on here as the Pool Manager for the Summer of 2019. I was let go before the season even started because the communications manager didn't like my style. Liz wanted to micromanage every move I made and never let me make decisions for the Aquatics Department. If you are planning on working here as a lifeguard or manager for the summer I suggest you work somewhere else. The food at The Arbor Grill will knock your socks off though!
Wade Fosnot

06/20/2020
Nice course. Friendly staff.
Douglas Trumpey

06/16/2020
Awesome!!!
LindaLuxable

03/21/2020
We were only there for a 2 hour seminar. Enroute to a restroom, I spotted the wedding reception dining area. This place would be perfect for a wedding!