MY MOST HORRIBLE MOVE-OUT EXPERIENCE EVER : This is a nice place and a nice neighborhood. However, the management is very bad and very arrogant. I lived here for one year and liked the location. This review is specifically to share my move in and move-out experience with everyone. I hope this helps and you take an informed decision. When I first moved in, there were a lot of small things that were worn out and in bad condition . I reported everything in the initial move-in sheet and specifically mentioned about the stains and worn out appliances, vents etc . When I moved out, comes the interesting part, where they sent me the whopping final move-out bill. I was shocked to see the charges they levied. When I disputed the amount they never bothered and even before hearing me out ,the lady who spoke adamantly said that they are not going to remove a single charge and I have to pay everything before the due date. One thing is that they are very arrogant and second they don't care what you tell. Here are a few things that in my opinion you'll need to know and I am not exaggerating anything here. 1. They charged me $150 for painting , $20 for paint and $100 for cleaning, which they say are standard charges for any move out. This basically means that your initial deposit ($250) and an additional $20 are already non-refundable. They should specifically mention that in the agreement papers, but they don't care. 2. Their move out date is 28th of every month. They charge you the rent for full month and they also insist/force you to keep the utilities active till 1st of the next month. I got an additional $37 electricity bill for just the three additional days, which they used. 3. Like I mentioned above , they charged me for cleaning and then additional $5 for just removing a dishwasher bottle that was on the sink. This is crazy because they already charged me $100 just for cleaning a 1Bed1Bath house. 4. They charged $90 for the worn out blinds , vents etc. These were already in a bad shape when I moved in and I clearly mentioned it in the move-in sheet. Despite that they charged me for the blinds and vents. 5. There were also a lot of other charges , which were redundant. And when I asked for the pics , they showed me very few pics and said they are charging me because there were dust particles on the blind , which was pathetic reason. They will not provide you the bills either. In the end, I really felt helpless and distressed because I know that they are wrong , but I cannot fight them. Note that all this happened during COVID-19 situation and in my opinion this is the time , where the ethics come in. Luckily , I was not impacted financially because of COVID-19 situation, but imagine the plight of someone who lost their job and had to go thru this situation , where the leasing company charges you unnecessary and wrongful charges just for their selfish gains. They are very adamant and are disrespectful, because you are no more their residents.Be careful before you sign the agreement with these guys because there are a lot of other options in NWA area these days. The amount you save on monthly rents will eventually be loo*ed in the end.
vinay kumar
07/01/2020
This is a nice place and a nice neighborhood. However, the management is very bad and very arrogant. I lived here for one year and liked the location. This review is specifically to share my move in and move-out experience with everyone. I hope this helps and you take an informed decision. When I first moved in, there were a lot of small things that were worn out and in bad condition . I reported everything in the initial move-in sheet and specifically mentioned about the stains and worn out appliances, vents etc . When I moved out, comes the interesting part, where they sent me the whopping final move-out bill. I was shocked to see the charges they levied. When I disputed the amount they never bothered and even before hearing me out ,the lady who spoke adamantly said that they are not going to remove a single charge and I have to pay everything before the due date. One thing is that they are very arrogant and second they don't care what you tell. Here are a few things that in my opinion you'll need to know and I am not exaggerating anything here. 1. They charged me $150 for painting , $20 for paint and $100 for cleaning, which they say are standard charges for any move out. This basically means that your initial deposit ($250) and an additional $20 are already non-refundable. They should specifically mention that in the agreement papers, but they don't care. 2. Their move out date is 28th of every month. They charge you the rent for full month and they also insist/force you to keep the utilities active till 1st of the next month. I got an additional $37 electricity bill for just the three additional days, which they used. 3. Like I mentioned above , they charged me for cleaning and then additional $5 for just removing a dishwasher bottle that was on the sink. This is crazy because they already charged me $100 just for cleaning a 1Bed1Bath house. 4. They charged $90 for the worn out blinds , vents etc. These were already in a bad shape when I moved in and I clearly mentioned it in the move-in sheet. Despite that they charged me for the blinds and vents. 5. There were also a lot of other charges , which were redundant. And when I asked for the pics , they showed me very few pics and said they are charging me because there were dust particles on the blind , which was pathetic reason. They will not provide you the bills either. In the end, I really felt helpless and distressed because I know that they are wrong , but I cannot fight them. Note that all this happened during COVID-19 situation and in my opinion this is the time , where the ethics come in. Luckily , I was not impacted financially because of COVID-19 situation, but imagine the plight of someone who lost their job and had to go thru this situation , where the leasing company charges you unnecessary and wrongful charges just for their selfish gains. They are very adamant and are disrespectful, because you are no more their residents.Be careful before you sign the agreement with these guys because there are a lot of other options in NWA area these days. The amount you save on monthly rents will eventually be loo*ed in the end.
mal Nag
06/29/2020
Apartment and the place is good however the management is very bad. I was there less than 2 months and have to move out because of personal reason and for breaking the lease paid 2 months of rent ( nearly $2000)and they also took my advance amount and top of that they asked me to paid another $125 for the maintenance. I cleaned the house they way they gave to me but still charged miscellaneous expenses. When I disputed the amount they never bothered and handover over to collections for the small amount and its affected my credit ratings. Be careful before you sign the agreement with these guys and other thing is when you vacate the house the have a concept to vacate the house on 27th of the month.
vulvala rao
06/20/2020
Peaceful and happy community
PRUTHVI SALVI
06/17/2020
Best apartment open community in Bentonville. With Golf course and pond view apartments.