Amazing Golf Course

Our 20 yr old pool was in need of replacing the kool deck. After looking around we settled on OmniPool Builders to re place it with travertine tile. I would like to thank Jim Dahnke as the project manager with assistance fro Bob and Juan. They totally changed the look of our pool. I would recommend them for their technical expertise and the end product.

After 20 years, we recently decided it was time to redo our pool from the bottom up. This included new surface, tile, in floor jets, water filler, pump. etc. After reviewing three proposals, we choose Omni Pool Builders as they offered more value for the money than their competitors. We worked with Mr. Jim Dahnke from proposal to completion. We couldn't have made a better choice ! From beginning to end Jim was there to help us pick materials, explain the step by step process, and answer every question. His knowledge, professionalism, concern for customer satisfaction, and attention to detail was exemplary. In addition, every worker that participated in the construction exhibited the identical concern for our complete satisfaction, and their work was above and beyond what we expected.If you want it done right at a competitive price, Omni Pool is the company to choose !

Where to begin? Well it all started with a couple of postponed initial consultations ( should have been our clue Scooby). We picked out our products for our renovation in early Oct and we were supposed to be wrapped up before Thanksgiving. We finished 6-8 weeks late. Oh yeah, and all the stuff that we discussed on day one - they forgot to include in the original quote....so they were added as addendums. (change orders) saying they need to be paid in full. Not gonna happen. For the most part, they use good subs that know their trades. Tile and equipment guys are in house are very good. Concrete was good and Plaster not so much. It would be better if the subs were watched and followed up on by the prime a little better and more frequently. Seems as though they could be a five star company if they hired a couple extra people to watch their subs and check up on them. They promise they will be 'on site' when the trades are there. They do show up but only for a minute or two to say 'hey', then leave stating they have too much to do. Our pool turned out below expectations. The smoothest finish of them all, radiant fusion finish looked terrible, so what did they do? Acid washed it again, leaving even more exposed aggregate and a sand paper finish that is just terrible. I would say they are average company at best that gives you the run around justifying their inferior work and not really offering to remedy it the correct way. They are stretching their crews beyond their capability of quality work. If you have any idea of what you are doing -GC your pool yourself save the money and the aggravation. Oh yeah as for the not professional - hung up upon by Jim (at least once). and the owner telling me he's going to fire their best guy because I wouldn't pay an invoice until the hole we discovered in the radiant fusion plaster was repaired.....

nick was great patient and understood everything we wanted !

Omni Pool did a fantastic job on a remodel of our pool. We had a rock water fall that had caved in and the plaster in the pool was heavily stained. Jim at Omni Pool help us decide on a better water feature and worked with us to provide exactly what we wanted. The quality of the work and the care taken to make sure we were getting what we wanted was very satisfying. The work was completed right in the middle of COVID-19 which was challenging but they did a great job and we couldn't be happier. We highly recommend Omni Pool.